Return policy
At Pump Up, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the conditions below.
Return Eligibility
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Returns must be requested within 7 days of delivery.
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The product must be unused, unopened, and in its original packaging.
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Products that are opened, used, or damaged by the customer are not eligible for return.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund.
Refund Process
Once your returned product is received and inspected, we will notify you about the approval of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
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Opened or used supplements
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Items purchased during special promotions or clearance sales (unless defective)
Return Shipping
Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: Hiteshbasra06@gmail.com
Phone: +91 83750 33103